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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mallory Sager

Mallory Sager

October 2, 2026

5  out of  5
rating by Mallory Sager
"Couldn’t recommend Sarah enough! She was very friendly and easy to work with. She took time to walk me through everything step by step and was patient through all of my questions."
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Molly Sexton

October 2, 2026

5  out of  5
rating by Molly Sexton
"I was quoted insurance with Sarah and she did a fantastic job. She was quick to answer all my questions and made sure I fully understood what we were discussing"
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Isabella Love

October 2, 2026

5  out of  5
rating by Isabella Love
"I cannot recommend working with Sarah Hatfield enough! Super easy to work with and made sure the process was seamless for me!"
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Daniel Holley

October 2, 2026

5  out of  5
rating by Daniel Holley
"Gabby Perry was excellent to work with and made the process very smooth and easy I recommend using her!"
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William Redman

October 2, 2026

5  out of  5
rating by William Redman
"Gabby did a great job at explaining and breaking everything down for me so it was very easy to understand."
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Payton Piparato

October 2, 2026

5  out of  5
rating by Payton Piparato
"Sarah Hatfield is fantastic!"
We responded:
"Dear Payton, Thank you for the awesome feedback. We are happy to read that Sarah Beth has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon!"
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Olivia Blackford

October 2, 2026

5  out of  5
rating by Olivia Blackford
"John and Lan were wonderful helping us choose our home and car insurance the process has been breeze."
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Dennis Ferrell

October 1, 2026

5  out of  5
rating by Dennis Ferrell
"Responsive and professional. Appreciate the prompt efforts to get a policy in place. Thanks."
We responded:
"Thanks so much for the amazing review, Dennis! We really appreciate your support here in Stillwater. Just reach out anytime if you need us - we’re here for you. "
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Richard Ferris

September 30, 2026

5  out of  5
rating by Richard Ferris
"Jenny did an excellent job explaining my policy to me and made sure I understood. The service has been excellent and I’m very pleased."
We responded:
"Thank you for your review of Jenny and our office! If you ever have any questions or need assistance, we’re always here and happy to help. "
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cynthia oliver

September 29, 2026

5  out of  5
rating by cynthia oliver
"I received extraordinarily good service today from Jenny. not only was she able to lower my insurance rates but she was able to offer me other options for rental insurance and gave me other options that I might select if I chose to. I was highly impressed and surprised by the service she delivered. In this day and age, it is very rare to find someone who is actually looking out for you. Jenny is obviously an asset to this company."
We responded:
"Thank you so much for the 5 star review of Jenny and our office! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Chris Ferrell

Chris Ferrell

September 28, 2026

5  out of  5
rating by Chris Ferrell
"Sarah was amazing, very patient and understanding"
We responded:
"Wow - thank you for the amazing 5-star review of Sarah and our office! It means a lot to our team here in Stillwater to know you had such a great experience with us. "
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Josie Gimple

September 25, 2026

5  out of  5
rating by Josie Gimple
"Gabby was great! She was easy to get a hold of, friendly, and knowledgeable"
We responded:
"We really appreciate your 5-star review of Gabby and our office! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Karen Gallegos

September 23, 2026

5  out of  5
rating by Karen Gallegos
"Jenny was knowledgeable and very helpful. She responded timely and provided excellent customer service."
We responded:
"Wow - thank you for the amazing 5-star review on Jenny! It means a lot to our team here in Stillwater to know you had such a great experience with us. "
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Allen

September 22, 2026

5  out of  5
rating by Allen
"The staff were helpful and super nice. Arianna was just great I would recommend them they saved me money and time. Great job"
We responded:
"Thank you so much for the 5 stars, Allen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Corey Conner

September 22, 2026

5  out of  5
rating by Corey Conner
"Awesome staff! It's nice knowing you don't have to worry about things with Lucas and his team!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Jim Simmons

September 21, 2026

5  out of  5
rating by Jim Simmons
"Good experience, Cody was very helpful in walking me through the process of changing our insurance"
We responded:
"Thanks so much for the amazing review on Cody! We really appreciate your support here in Stillwater. Just reach out anytime if you need us - we’re here for you. "
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Cody Erikson

September 17, 2026

5  out of  5
rating by Cody Erikson
"Our experience working with Sarah was fantastic. Easy process with detailed communication. We highly recommend this agency and Sarah!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal and what Sarah does everyday! We’re so happy to know we met your expectations. "
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Brenda Smoker

September 11, 2026

5  out of  5
rating by Brenda Smoker
"Jenny was fantastic! She was super easy to talk to."
We responded:
"Thank you so much for the 5 stars, Brenda! We truly appreciate your feedback on Jenny and are always happy to help whenever you need us. "
Profile photo of Chris Williamson

Chris Williamson

September 11, 2026

5  out of  5
rating by Chris Williamson
"Lucas Grounds agency was great to work with. My agent was Jenny was very easy to work with and answered any questions I had. Most importantly Jenny saving me almost $50 a month. Thank you Jenny!!"
We responded:
"Thank you for the 5-star review of Lucas Grounds’s team - we really appreciate your kind words! "
Profile photo of Nicole Reyna

Nicole Reyna

September 10, 2026

5  out of  5
rating by Nicole Reyna
"Jenny was great!! She answered all my questions and actually talked to me like a human. If you’re looking for new insurance definitely give my girl a call!!!"
We responded:
"Nicole, thank you for the fantastic review on Jenny! We’re always here to support you with your insurance needs!"
Profile photo of Parker Graham

Parker Graham

September 10, 2026

5  out of  5
rating by Parker Graham
"this place is amazing they saved me over $250! Gabby was awesome as well we talked for awhile and she did a great job taking care of me, even if she is an osu fan… BOOMER SOONER! Thanks again!!!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our Gabby here in Stillwater. We welcome all the fans here!"
Profile photo of Megan Linsenmeyer

Megan Linsenmeyer

August 28, 2026

5  out of  5
rating by Megan Linsenmeyer
"I highly recommend Lucas Grounds’ agency! John was awesome to work with. He was never pushy and didn’t make me feel pressured at all. He was just genuinely willing to answer my questions and help me make the right decisions for my family.

Sarah is also great! She is very detail-oriented, which made everything so much easier.

I really appreciate how helpful and easy they both were to work with. Definitely recommend them if you’re looking for an insurance agency!"
We responded:
"We’re so happy to hear you had a great experience with John and Sarah - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Jeff Inlow

Jeff Inlow

August 27, 2026

5  out of  5
rating by Jeff Inlow
"Jenny the agent State Farm got me the same policy for $115 cheaper and it started today. I will probably switch my house policy over to them also. Thanks again Jenny."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review on Jenny! We’d love to help anytime you need us down the road. "
Profile photo of Teresa Beltran

Teresa Beltran

August 26, 2026

5  out of  5
rating by Teresa Beltran
"Cody was excellent, he explained everything where it was able to be understood, he answered all the questions that I threw at him and had amazing patience with my mother in law and I."
We responded:
"Thank you for your review of Cody! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Minda Arthur

Minda Arthur

August 26, 2026

5  out of  5
rating by Minda Arthur
"John was so helpful and kind today on the phone. He helped me understand all my options for my auto policy and life insurance. I really enjoyed my interaction with him."
We responded:
"Minda, thank you for the fantastic review of John! We’re always here to support you with your insurance needs in Stillwater. "